Shipping & Returns

SHIPPING POLICY

Local Pick up/drop off available upon request.

Once your package has left the building, it is no longer Mimi & Me's responsibility. We are not responsible for lost or stolen packages.

RETURN & EXCHANGE POLICY

Satisfaction Guarantee
If you are not happy with your purchase for any reason you may send it back at your own cost within seven days of receiving the item.

*It is our policy not to give refunds due to color being different than expected. All computer monitors can have different settings, so it's best to review your order on multiple sources to ensure you see that the product is the color you want.

*No items can be returned or exchanged once being washed. We will not offer refunds on items that have been washed as we have no way of knowing how it was washed and what the item was washed in.

*No exchanges will be made if item has been exposed to any kind of cigarette or cigar smoke for obvious reasons.

*Custom orders are non refundable, and may not be sent in to be exchanged with another item.

We take the time to produce the best product available to you and will examine them top to bottom before shipping. Photos will be sent prior to shipping on custom orders for you to also examine and approve. Thank you for your cooperation and understanding.